Parts & Service

Dedicated Support

Alex E. Jones is dedicated to helping make our customers successful by offering such support as quality replacement parts, packaging equipment upgrades, trained field service personnel and free help desk support.

Our experienced after-sale account executives and parts representatives offer customers immediate multilingual assistance. Combine these experts with a streamlined parts order-procession system and efficient distribution system for total customer support.

At our Oakville office, we maintain an inventory of replacement parts and supplies for quick delivery across Canada.  

Contact our parts department with the form, or call +1 (905) 599-0050 and we will find your solution.

We supply more than 100 options in highest quality upgrades for your existing equipment:

Enhanced Machine Performance

Reduce Maintenance Costs

Ensure Equipment
is Up-To-Date

We Stock and Supply Parts For The Following Equipment:




Rose Forgrove


Forming Tube Assemblies

Controls Upgrades

Rebuilt Machines

Kingsley Coders

Diagraph Coders


Norwood Marking

Diagraph - formelry Allan Coding

Looking for something specific? Contact our parts department with the form, filling out what you know or call +1 (905) 599-0050 and we will find your solution.

Talk to the packaging & automation experts

Let's work together to find the right solution to your packaging needs.
It is the best way to set you up for success.

let's connect